Service Technician

Job Description

The Service technicians are responsible for both field and shop service of our material handling equipment. This position plays a crucial role in providing expert maintenance, repairs, and installations to ensure client satisfaction and equipment functionality.

• Travel to client locations to perform on-site maintenance, repairs, and installations
• Diagnose equipment issues, identify solutions, and execute necessary repairs
• Ensure proper documentation of service activities, including work orders and client communication
• Perform equipment maintenance, inspections, and overhauls in the company’s service shop
• Collaborate with team members to troubleshoot and repair complex equipment issues
• Adhere to safety guidelines and maintain a clean and organized workspace
• Conduct routine preventive maintenance on material handling equipment to prolong its lifespan
• Maintain service records and provide recommendations for potential future repairs or upgrades
• Keep service admin informed of service status, repair estimates, and completion times
• Stay updated on equipment models, technologies, and industry best practices
• Utilize diagnostic tools and equipment to identify and resolve issues
• Manage parts and materials inventory for both field and shop service.
• Additional duties as assigned

Qualifications

• High school diploma or equivalent required. Technical or trade school certification preferred.
• Proven experience as a service technician in material handling equipment or related industry.
• Strong technical skills in hydraulic, electrical, and mechanical systems.
• Familiarity with diagnostic tools and equipment
• Excellent problem-solving abilities and attention to detail
• Ability to work independently and in a team.
• A valid driver’s license for field service roles

Schedule

• Full-time
• 8 hour shift, Monday through Friday 

Work Environment

• Warehouse/Shop setting

Physical Requirements

• Frequent walking in shop.
• Ability to lift at least 50lbs
• Flexibility to bend, stoop, and kneel

Compensation 

• $28-$37 per hour

Benefits

• 401(k)
• Health insurance
• Dental Insurance
• Flexible spending account
• Life insurance
• Paid time off
• Referral program